PROFILE
After 20+ years in sales, marketing & account management, I am thrilled to consult with several companies on how to grow their client-base. I’m an entrepreneur at heart, and have honed my skills primarily in hospitality and marketing organizations. I have relationships with hoteliers, business owners, and project stakeholders. I’ve worked with Hilton, Starwood, Boston Harbor Hotel, Xeros, Emerson Ecologics and Mode:Green.
At Hayespitality, our job is to spark sales and delight guests. Working directly with the hospitality industry, we make critical technology decisions easier, core processes seamless, and communications a breeze – so the only thing your guests feel is good.
As sales and marketing roles continue to evolve at an astonishing rate, we help them succeed by identifying and leveraging the right tools at the right time to generate leads, metrics and content – all designed to drive growth and help every guest feel right at home.
Hayespitality. Where Sales Come to Stay.
INSPIRATION AND QUOTES
“Ive always said that the best salespeople could drop out of sales at a moment’s notice and start a consulting company that caters to the field in which they sell. That’s how much you should know about your customers’ business. Your expertise and creditability are worth a lot more to your buyers than your quick wit, warm friendly manner, or tickets to the ballgame”
Keenan - Gap Selling
“I want to do things that really come from my own sense of curiosity and desire and joy and service….Because it’s really hard for me to mind my own business”
Kerry Washington
"Bono's got such a pure soul and positive energy -- his eyes almost literally light up and dance when he's excited. He's one of those people who always seem hungry -- for new information and experiences, and then impatiently generous to share the things he's consumed."
- Jay-Z about Bono
"Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it's the only thing that ever has. Always remember that you are absolutely unique. Just like everyone else.Never believe that a few caring people can't change the world. For, indeed, that's all who ever have."
- Margaret Meade
"The thing to do, it seems to me, is to prepare yourself so you can be a rainbow in somebody else’s cloud. Somebody who may not look like you. May not call God the same name you call God - if they call God at all. I may not dance your dances or speak your language. But be a blessing to somebody. That’s what I think"
- Maya Angelou
TESTIMONIALS
“When COVID-19 started to impact our lives in 2020, our company Phat Scooters like so many had to Pivot and re-evaluate our sales and marketing strategy. PHAT looked to Jessica to discuss how her organization could assist our efforts on how best to deploy to the hospitality, golf and restaurant industries. Jess became an integral part of our new strategy with many of her ideas and programs that are still in place today. Her efforts helped us expand into new markets on the east coast” Erik Dorr, Phat Scooters 2021
“She can get a meeting with anyone.” Jennifer, Intelity, 2017
“Everyone loves you and you are a joy to be around…You were a bolt of energy into our business in an area in which we were starting to drown, and have reinvigorated it in exactly the way we wanted you to. Just being on top of things, intelligent in talking about solutions, as well as funny and easy to talk to…” Duncan at Raka 2016
“I wish Jess Hayes came in pill form” Anne Sudduth, Seacoast Women's Giving Circle 2010
"Jess has a piquant personality that makes her a joy to work with, or for. She has a bridled obsession with being “current” –knowledgeable about the latest trends and issues –as it relates to the project for which she is responsible. Combined with keen abilities to prioritize, schedule and take initiative she achieves success whether she leads or is a part of a team." Shannon, wunderkind (now Raka) 2002
“Jessica was a pleasure to work with! I have been in web development for more than 10 years and I can honestly say that Jess was the most capable Director of Client Services that I have worked with to date!”Michaleen, wunderkind (now Raka) 2001
“There are few employees that I have had the chance to work with that have the natural leadership abilities as Jessica Hayes. Her positive attitude and ability to make any customer feel comfortable no matter the situation are traits that just can't be trained. Her exceptional customer service skills alone helped drive new unanticipated revenues” Erik, Newmarket 1999
“Jess was a trustworthy, dedicated, organized, employee, who required little supervision. She was frequently asked to lead projects and was requested continually by our customers. She manages conflict well and her warm and friendly personality helps to calm the customer”. Chantay, Newmarket 1997